"The single biggest problem with communication is the illusion that it has taken place."

George Bernard Shaw

Well, that might be a little cynical, but sometimes when working in teams, it can certainly seem that way. In his book, , Michael Nir shares a variety of techniques for improving team communication, dynamics and performance. Enjoy this infographic developed from one of Michael’s chapters that highlights five simple words that should be avoided for improved team communication and performance.

If you like this infographic, download a free chapter from Michael’s book here